Todd was very communicative and ensured I understood what was happening while homebuying
He was available every second if I had any question, he was quick and professional. Thank you
Great experience
This was the third time Maria and her team have helped me through the mortgage process and all 3 times have been excellent.
The customer service, quality of care and excellent communication between us and the team of knowledgeable staff.
Responsiveness and personalized experience working with him.
Dan was absolutely phenomenal! For being first time home buyers, he made the loaning process of buying a home more easier then we though it could ever be! He was very efficient to ensure that our loan was what we could afford and was quick to change anything to suit us better. Would recommend him 1000 times over and would absolutely stand by it. Very much looking forward to future endeavors with him.
Excellent communication
Forrest Roberts was an incredible partner throughout the mortgage lending process and created a great experience from beginning to end. Forrest repeatedly went above and beyond to make the process smooth, efficient, and stress-free. Forrest had exceptional customer service, he was friendly, professional, and genuinely committed to helping us secure the right loan. His responsiveness and willingness to answer all of our questions at all times of day made a significant difference. We really appreciated the invaluable guidance throughout the process as Forrest helped explain all options and loan products available. Fairway offered competitive rates and made the entire process very transparent. Forrest instilled great confidence with his ability to ensure an efficient and timely closing process. Everything from the application, approval, and closing was handled with speed and precision while ensuring we were updated at every stage. What sets Forrest apart is his personalized approach. He treated us like individuals and cared about our success, not just another client. Even when their were hurdles throughout our home-buying journey, Forrest was right there to resolve conflicts, clarify details, and ensure everything was done right. All-in-all, Forrest is an exceptional mortgage lending partner to work with who has the expertise, customer service, and personalized touch to deliver an unparalleled experience. I will highly recommend his services to anyone in need in the future.
Great communication and very helpful.
Mike & Stephanie were very friendly & helpful, they worked hard to get back to us about any questions and made the process easy.
Lisa was friendly, knowledgeable, and quick with communication! She was very thorough and explained everything well and made us feel comfortable with the whole process.
Kyle is so attentive and answers all our questions. He works with us in our unique situation. Stephanie also worked hard to move our closing date up. She reached out with requests and followed through to make sure there were no delays.
responsiveness
Service and availability
Carole and team gave timely updates and was there to answer question when we had them.
She was professionally done all of my loan processing!. Thanks
The communication was great
Timely responses and searched for best financing options in a fluctuating interest rate market.
We are first time home buyers and Dan was willing to spend however much time we needed to explain and break down the process. He was always accessible and willing to help regardless of the day or time. We really appreciate Dan’s help with this process as it can be very overwhelming if you don’t have a good lender to guide you through it!
Nick made an exceptional job navigating us though the loan application, explaining all nuances, and working with us to provide reasonable terms.
Quick to respond, high level of communications, and flexibility as well as ease to work with.
Tony was always available to answer questions or clarify different parts of mortgage lending.
Excellent customer service Also the treatment thank you so much
Attention to detail, thoroughness with being prepared for what was upcoming, communication was effective and quick to get back to us. Damon went the extra mile without us pushing him to do so!
Lori is top notch class act! No one more knowledgeable than Lori!
Communication and transparency where great
Eric and Cassie were always so quick to reply whenever i had any questions!
Responsive and easy process.
Mr Fertig team had made the whole process very simple. The line application was very easy follow a long and complete the entire process. I will recommend fairway to all who may inquire the need for home mortgage. Thank you once again Fsirway team
Due to unusual circumstances, I was under a lot of stress. Orlando worked through the issues and got my loan approved quickly. I would definitely refer people to Orlando in the future. He was professional and very pleasant to work with.
Geoff responded very quickly to any questions or issues that arose
Always was there for me when I had questions. Helped close on time, due to alot of hold ups.
The process was very easy, fast, and professional.
Personal service from professional and friendly people genuinely interested in helping me.
Excellent professional. He always kept in contact with me. Offered solutions to difficulties presented.
Rich had incredible knowledge of the more than just the financial side of the process. Since we intend to use this house for a rental property, Rich was able to provide some insight that we may not have considered otherwise. He was also able to help us navigate the different finance options that would benefit us the most. We'd like this to be the first of multiple properties and Rich directed us in a way to decrease the amount of time to get to the next property.
Linda and her team were amazing! She has excellent communication, no matter what day or time it seemed, she was prompt to get back respond and give instruction I needed. Her team is second to none, highly efficient and very easy to work with. I would highly recommend her for anyone navigating a mortgage in today's changing world!
I had an exceptional experience working with Josh, my mortgage officer. He went above and beyond to secure the best rate for me and diligently walked me through each step of the process. Josh took the time to explain everything in detail, ensuring I understood all aspects of my mortgage. His dedication and expertise made the entire experience smooth and stress-free. I highly recommend Josh to anyone in need of a knowledgeable and supportive mortgage officer.