We had a tough time for the qualification process with other lenders. Melanie and team put efforts helped us to close.
All the hard work put in by Becky and Hannah as well as keeping close contact during the process to keep us from worrying.
Jason was amazing
Amazing communication and keeping me up to date with everything.
Travis is the best! He made buying a house on the finance side stress free! My husband and I can’t thank him enough for all he did for us and going above and beyond anytime of the day!
Pamela was great to work with throughout the entire process. She is friendly, professional and responsive. She was very helpful, knowledgeable and patient with us as we worked through gathering documents for underwriting. I highly recommend getting a loan through Pamela.
Patricia was always available to explain all steps clearly. Very pleasant to work with!
Jennifer was very helpful and informative and very quick to move us through the process. We are beyond grateful for all her help.
Mike and his whole team were very responsive and communicative. Our questions were answered promptly every time- and we had a lot of questions!
Barb is a total joy to work with , very informative during every step of the mortgage process. Im only giving Barb 5 stars because there isn't an option to give more. I can't recommend Barb and her team at Fairway Mortgage enough.
Over the period of many, many months - we have sent house after house to David and have been met with patience, diligence, commitment, guidance, and excitement! David has answered any question, at any point in time... even while he was at a Lightning game - David would answer the call and see where he can help. He embodies the balance of loving what you do and loving to help people. We are grateful for the many hours he devoted to helping us buy our first home, and we are beyond grateful for the person who David is!
The tech hub to upload docs was very good - made it simple and secure.
The responsiveness Ashlee gave was outstanding. Every question I had was answered promptly, and any concerns were addressed immediately. This level of attentiveness made the entire experience smooth and enjoyable. Thank you for the exceptional service!
Diane said she was known for speed but without compromising thoroughness, and she definitely delivered on that promise. She clearly made us a priority and kept the entire process running smoothly and right on schedule. She also has a great personality and is just a very nice person to work with. We would highly recommend her for your next mortgage! We will be back for sure.
Communication and understanding
Audra and the A team are beyond GREAT! I would not choose anyone else to help me through this process besides them
it was easy and the team made in a painless experience
Great communication & friendly
Sharla Ellis and her team were great to work with. They patiently walked us through every step. It was difficult to work through things long distance, but Sharla and her team made everything as easy as possible. They were friendly, helpful, knowledgeable, and shared their wealth of experience and expertise. We enjoyed working with the team.
Quick response to competing offers, fast processing time.
Always there to answer are questions and was always on top of getting back to us, made it easy to understand everything
The whole process was quick and smooth!
Communication
Great communication, customer service and patience during the process. Very easy to deal with and Overall fantastic experience.
Shannon made me feel confident and comfortable during my new experience of acquiring a home loan.
You guys worked very hard to put us in the house that we really wanted. Thanks for all your help.
Everything is good
Excellent communication from the team.
Estuvo bien solo que la diferencia horaria pudo ser algo complicado pero de ahí estuvo bien.
Everything was good and fast ! Thanks!
Communication was pertinent and easy. It was also simple to sign documents and submit what we needed too.
Excellent communication. Friendly and helpful. Resourceful and patient as well as kind
Ann answered all our questions immediately and was very easily reachable at any time.
Robert was professional and help. He answered all of my questions and concerns
always available
Forrest was easy to work with and was able to move the process forward quickly. He picked up the slack where my previous lender had completely dropped the ball. He even got me a better interest rate than the one I was going to receive from the lender I started the process with.
We were having issues with our original mortgage loaner so, we contacted Fairway and they treated us much better and filled our needs.
Great communication & just an overall great experience with Alesha!
The process in general. Nothing Kevin did wrong.